Whether you’re a casual listener, a serious fan, or a devoted participant in the jazz community, becoming a member of JazzTimes will bring you more of what you want: more information about current and classic music, more insights from artists and industry experts, more opportunities to connect with fellow enthusiasts—along with exclusive webinars, eGuides, and full access to decades of archived articles.
Frequently Asked Questions
Question: I ordered my JazzTimes subscription. Why have I not received my first issue yet?
It often takes some time for orders and magazines to travel through the mail. Please allow six to eight weeks for delivery of your first print issue. If you have subscribed to our digital editions and have not received your first issue, please email us at [email protected].
Question: How can I get assistance with my subscription?
If you would like to place an order, change your subscription or have a question, please contact the JazzTimes customer service team:
Outside the U.S.: 760-496-7575
Or manage your existing print subscription here.
Question: What is the difference between subscribing to JazzTimes magazine and becoming a JazzTimes member?
Subscribing to the magazine, whether to the print edition, the digital edition, or both, will bring you each issue delivered to your home or inbox. Some membership levels also include magazine subscriptions, but have many more benefits as well.
Question: I already have a JazzTimes magazine subscription. What happens to that subscription if I become a JazzTimes member at a level that includes magazine subscriptions?
Your existing subscription will be extended by a year when you become a member at a level that includes subscriptions.
Question: I’m having problems with a digital issue. Where can I get help?
If you need assistance with problems receiving or reading your digital copy, please email us at [email protected].
Question: How can I renew my subscription to JazzTimes magazine?
You can renew your subscription here.
You can also renew by calling:
Outside the U.S.: 760-496-7575
Question: Why am I receiving invoices or renewal notices for my subscription after I already paid/renewed?
Very often your payment/renewal will cross in the mail with our notices. If you have already paid/renewed, please discard any notices that come afterward.
Question: How can I change the address or email address of my magazine subscription?
Question: How can I order a gift subscription or gift membership to JazzTimes?
Question: Can I buy copies of individual issues of JazzTimes?
Yes! You can buy current single copies and back issues here.
Question: Who do I contact with a question about JazzTimes membership?
For questions about your JazzTimes membership, please contact us at [email protected].
Question: Who do I contact with a question about Before & After and Industry Insider videos on JazzTimes?
For questions about Before & After and Industry Insider videos on JazzTimes, please contact us at [email protected].
Question: How can I submit an editorial question or comment?
For questions or comments about our articles, photos, or other editorial material, please write us at [email protected].
Question: How do I submit an article to be considered for publication?
To submit stories for print or online consideration, or all social media questions, please contact us at [email protected].
Question: What if I have a different question that’s not listed above?
For questions not related to anything listed above, please email us at [email protected].